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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fernando Cruz

November 10, 2025

5  out of  5
rating by Fernando Cruz
"Mason was the agent that took care of me and the experience was very smooth. He gave me the best appraisal to the policy I was looking for. Nonetheless he was extremely helpful and knowledgeable for the requests I made."
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Steadtler A

October 15, 2025

1  out of  5
rating by Steadtler A
"Quoted me a price in writing for a new policy then when I got the first bill it was twice as much as quoted. Would not honor the quoted price."
We responded:
"Thank you for your review! I tried to looked up your name and I cannot find you in my book of business. Are you sure you’re my customer? Or another State Farm Agent customer? Give us a call at 832-410-8726 and we can try to help you figure it out. Thanks"
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M D

October 6, 2025

5  out of  5
rating by M D
"Mason Walter was professional, responsive and extremely helpful when I reached out for a quote for auto insurance for my family. Highly recommended."
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Loren Allardyce

September 5, 2025

5  out of  5
rating by Loren Allardyce
"I just switched to State Farm and worked with Mason. He did a great job and lowered my rates significantly on auto and home."
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Cristian Calderon

August 18, 2025

5  out of  5
rating by Cristian Calderon
"Alejandra Ruiz is an outstanding insurance agent! She goes above and beyond to make sure everything is clear, easy to understand, and tailored to your needs. She’s professional, knowledgeable, and truly cares about helping her clients find the best coverage at the best rate. What I appreciated most was her patience in answering all my questions and making the whole process stress-free. If you’re looking for someone trustworthy and reliable, I highly recommend Alejandra!"
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Jhonatan Bustillo

August 15, 2025

5  out of  5
rating by Jhonatan Bustillo
"Alejandra took the time to answer all questions and help me understand my coverages. I definitely recommend her and will be referring her to my friends and family."
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Virginia Magdaleno

August 15, 2025

5  out of  5
rating by Virginia Magdaleno
"I want to thank Alejandra for her amazing customer service and for getting me such a low car insurance quote but highly insured . If you’re looking for a great deal and someone who truly cares about helping you, I highly recommend reaching out to Alejandra!"
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Courtney Frierson

August 15, 2025

5  out of  5
rating by Courtney Frierson
"Alejandra Ruiz provided excellent service would recommend"
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Jeremy Young

August 14, 2025

5  out of  5
rating by Jeremy Young
"Working with Alejandra has been an outstanding experience. Her extensive knowledge of policy and its practical application has been invaluable to me. As I was seeking comprehensive coverage following my ETS, Alejandra not only guided me in securing a reliable auto insurance policy but also assisted me in obtaining family life insurance. Her professionalism, expertise, and dedication have made the entire process both seamless and rewarding."
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Mitzi Salgado

August 14, 2025

5  out of  5
rating by Mitzi Salgado
"I recently worked with Alejandra to set up a new car insurance policy, and the experience was exceptional from beginning to end. She was incredibly knowledgeable, professional, and took the time to walk me through all my coverage options in a way that was easy to understand."
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A1 Dentist Houston

August 14, 2025

5  out of  5
rating by A1 Dentist Houston
"What really stood out was Alejandra's commitment to finding the best coverage for me. She made the process smooth and stress-free from start to finish."
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Monquial Oxendine

August 14, 2025

4  out of  5
rating by Monquial Oxendine
"These people has been pretty good overall in my opinion. My coverage is solid, and whenever I’ve had questions, the staff has been friendly and willing to help. There were a few times I had to follow up for updates, but in the end, they came through and handled things as promised."
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Carolina Ruiz

August 5, 2025

5  out of  5
rating by Carolina Ruiz
"If you need a quote, Alejandra is your girl! After bombarding her with a million questions, she was super patient with me and very kind. She was also super informative, she broke down a lot of things for me which I really do appreciate. Thank you for all your help Ale!"
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Tre Richardson

August 2, 2025

5  out of  5
rating by Tre Richardson
"I’ve had a great experience with Alec Suarez. He was very helpful and knowledgeable!"
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Andrea YY

July 26, 2025

5  out of  5
rating by Andrea YY
"I had a great experience working with Mason. He was professional, patient, and very responsive throughout the process. He answered all my questions clearly and made everything easy to understand. I really appreciated his support and would definitely recommend him to anyone looking for quality service and coverage. Thanks again, Mason!"
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Alec Suarez

July 14, 2025

5  out of  5
rating by Alec Suarez
"Alec helped me get insured for my auto, home and even got me life insurance! He is the standard at Bao Tran State Farm"
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Maximino Garcia

June 10, 2025

5  out of  5
rating by Maximino Garcia
"I would like to express my sincere gratitude to Jose for his exceptional assistance and outstanding customer service. I would highly recommend to my friends and family."
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Jesus Gonzalez

May 23, 2025

5  out of  5
rating by Jesus Gonzalez
"Carlos was great At getting my quote back to me hassle free and efficiently. I was happy with my policy it was exactly what I was looking for. Definitely recommend."
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Alejandro Reyes

May 22, 2025

5  out of  5
rating by Alejandro Reyes
"Kam is the best, I really don’t like insurance and having to talk about it but he made it super easy and actually cared to explain everything. Thank you Kam!"
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sumayya el-amin

April 24, 2025

5  out of  5
rating by sumayya el-amin
"I was able to get my policy in no time with the best coverage! Thank you Josse for making the process super easy to understand and getting me the best deal!"
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Inak Kang

April 2, 2025

5  out of  5
rating by Inak Kang
"Great service. Cody was very communicative through the whole process and got exactly what I needed even thought it was complex. I would 100% recommend Cody."
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Sean Gore

April 2, 2025

5  out of  5
rating by Sean Gore
"Carlos Torres is the man. He hooked me up with a great insurance policy at a great price."
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Ethan Carmichael

March 31, 2025

5  out of  5
rating by Ethan Carmichael
"Thanks for helping get my import insurance Bao!"
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Libia Quintanilla García

March 28, 2025

5  out of  5
rating by Libia Quintanilla García
"Muy feliz y super satisfecha con su ayuda, muy servicial y sin duda lo recomendaría, muchas gracias"
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Lovella Alcazar

March 14, 2025

5  out of  5
rating by Lovella Alcazar
"Carlos was very helpful and patient in answering all my queries. Keep up the amazing service you extend to your clients!"
We responded:
"Thank you for your wonderful feedback, Lovella! We're glad to hear that Carlos was able to assist you effectively. Your support inspires us to keep providing the best service possible!"