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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Killian Coleman

May 13, 2026

5  out of  5
rating by Killian Coleman
"HUGE SHOUTOUT TO MY BOY Bao Tran EXTRA special shout out to Mason. He is the man. He has been my go to guy at Bao’s office since the get go and every single time he goes above and beyond. I can not stress enough how much I genuinely enjoy working with this team. 5 stars is not enough. Bao and his amazing team just saved me 209$ each month for full coverage insurance on 2 cars and renters insurance on our house. If you have any insurance needs please hit up my buddy Bao! They do it all, and his team is amazing with life insurance also!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Bao Tran’s Team here in Katy . "
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Jon

May 8, 2026

5  out of  5
rating by Jon
"Mayne, Tam Tran gave me a thorough breakdown and comparison between my current coverage with Progressive and what State Farm could provide me; massive difference. Being able to save around $80/m with almost twice amount of coverage, the switch couldn't happen any sooner."
We responded:
"Thank you for the amazing review, Jon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jaime Vasquez

May 1, 2026

5  out of  5
rating by Jaime Vasquez
"Mr. Tran with State Farm was very helpful. He helped me immensely with changing insurance providers, explaining coverages as well as saving me overall with my premiums! He made everything easy and streamlined."
We responded:
"Jaime, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bao Tran’s Team!"
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Natash GetsLost

May 1, 2026

5  out of  5
rating by Natash GetsLost
"I had a great experience working with Tam at State Farm. After feeling like I was being overcharged with Tesla’s insurance, Tam stepped in and completely turned things around for me. He not only found me a much better monthly rate, but also improved my overall coverage, which gave me real peace of mind. What stood out most was how seamless he made the entire process, handling all the details and doing the heavy lifting so I didn’t have to. His professionalism, responsiveness, and genuine willingness to help did not go unnoticed. I’m truly grateful for his support and would highly recommend him to anyone looking for better insurance options."
We responded:
"Thank you for the fantastic review, Natash! We are always here to help with your insurance needs here in Katy . "
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Jenny Tan

April 25, 2026

5  out of  5
rating by Jenny Tan
"I called in to get a quote since I was looking to switch my insurance, and I am so glad I found this agency! Tam Tran helped me and made it so easy!! He was so professional, knowledgeable, and patient with explaining everything to me to get me the best coverage. I will be referring everyone to get their insurance here! Highly highly recommend!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Bao Tran’s Team. "
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Donna Le

April 25, 2026

5  out of  5
rating by Donna Le
"Tam was professional and help me get a quote for my auto insurance, took the time to explain the coverages and I appreciate that."
We responded:
"Thank you for the 5-star review, Donna! Here on State Farm Agent Bao Tran’s Team, we are proud to serve our community and appreciate your recognition. "
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Chris Nguyen

April 23, 2026

5  out of  5
rating by Chris Nguyen
"Tam helped me double my coverage AND save money on my car insurance switching to State Farm. After a quick call everything was done and set up within 30 minutes. 10/10 would recommend."
We responded:
"Thanks so much for the fantastic rating, Chris! We are so glad you had a positive experience with us here on State Farm Agent Bao Tran’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Avelynn Rose

April 23, 2026

5  out of  5
rating by Avelynn Rose
"Tam helped me get a quote on my auto and was able to get me great coverage! Please have him safe you some money !!"
We responded:
"We appreciate your review, Avelynn. We are so happy that you had such a wonderful experience with State Farm Agent Bao Tran’s Team here in Katy ! "
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Sandy Zhang

March 12, 2026

5  out of  5
rating by Sandy Zhang
"Update – March 2026: We’ve now been with this agency for several years, and their service continues to be excellent. I had great experiences working with Randy. He is an excellent listener and a wonderful communicator who truly takes the time to understand my concerns. When I had to deal with a claim, he handled everything smoothly and kept me informed throughout the entire process. What really stood out was how he treated me—not just like a client, but as a friend. He spoke with genuine care and made sure I felt comfortable and supported. Whether it’s answering policy questions or trying to manage premium increases, he always goes the extra mile to find the best solution for us. Consistency is rare, and Randy nailed it. Original Review: This is a a well established agency doing the best for their clients. Randy has always been kind and attentive in taking care of us like friends. He was getting me the best rates and answering all of my questions. He also made sure to keep me inform on everything they were doing to resolve my claim, he went above and beyond to help and I really appreciated that."
We responded:
"We appreciate your review, Sandy. We are so happy that you had such a wonderful experience with State Farm Agent Bao Tran’s Team here in Katy ! "
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ashley lee

February 19, 2026

5  out of  5
rating by ashley lee
"Kameron was very informative and knowledgeable in the insurance we set up for my business. Met him through the State Farm stand and for sure no regrets. 10/10 communication and attitude was the best part."
We responded:
"Thank you so much for the 5-star rating, Ashley! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Fernando Cruz

November 10, 2025

5  out of  5
rating by Fernando Cruz
"Mason was the agent that took care of me and the experience was very smooth. He gave me the best appraisal to the policy I was looking for. Nonetheless he was extremely helpful and knowledgeable for the requests I made."
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Steadtler A

October 15, 2025

1  out of  5
rating by Steadtler A
"Quoted me a price in writing for a new policy then when I got the first bill it was twice as much as quoted. Would not honor the quoted price."
We responded:
"Thank you for your review! I tried to looked up your name and I cannot find you in my book of business. Are you sure you’re my customer? Or another State Farm Agent customer? Give us a call at 832-410-8726 and we can try to help you figure it out. Thanks"
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M D

October 6, 2025

5  out of  5
rating by M D
"Mason Walter was professional, responsive and extremely helpful when I reached out for a quote for auto insurance for my family. Highly recommended."
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Loren Allardyce

September 5, 2025

5  out of  5
rating by Loren Allardyce
"I just switched to State Farm and worked with Mason. He did a great job and lowered my rates significantly on auto and home."
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Cristian Calderon

August 18, 2025

5  out of  5
rating by Cristian Calderon
"Alejandra Ruiz is an outstanding insurance agent! She goes above and beyond to make sure everything is clear, easy to understand, and tailored to your needs. She’s professional, knowledgeable, and truly cares about helping her clients find the best coverage at the best rate. What I appreciated most was her patience in answering all my questions and making the whole process stress-free. If you’re looking for someone trustworthy and reliable, I highly recommend Alejandra!"
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Jhonatan Bustillo

August 15, 2025

5  out of  5
rating by Jhonatan Bustillo
"Alejandra took the time to answer all questions and help me understand my coverages. I definitely recommend her and will be referring her to my friends and family."
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Virginia Magdaleno

August 15, 2025

5  out of  5
rating by Virginia Magdaleno
"I want to thank Alejandra for her amazing customer service and for getting me such a low car insurance quote but highly insured . If you’re looking for a great deal and someone who truly cares about helping you, I highly recommend reaching out to Alejandra!"
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Stephanie Benitez

August 15, 2025

5  out of  5
rating by Stephanie Benitez
"I can’t say enough good things about Alejandra! From the moment I reached out, she made the whole process so easy and stress-free. She took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident about my coverage. You can tell she truly cares about her clients and goes above and beyond to find the best options. It’s rare to find someone so genuine, knowledgeable, and dependable. If you need insurance help, Alejandra is the one to call, she’s simply the best!"
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Alma Garcia

August 15, 2025

5  out of  5
rating by Alma Garcia
"Alejandra made getting insurance super easy. She explained everything clearly and helped me find a great policy at a good price. Highly recommend her!"
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Courtney Frierson

August 15, 2025

5  out of  5
rating by Courtney Frierson
"Alejandra Ruiz provided excellent service would recommend"
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Jeremy Young

August 14, 2025

5  out of  5
rating by Jeremy Young
"Working with Alejandra has been an outstanding experience. Her extensive knowledge of policy and its practical application has been invaluable to me. As I was seeking comprehensive coverage following my ETS, Alejandra not only guided me in securing a reliable auto insurance policy but also assisted me in obtaining family life insurance. Her professionalism, expertise, and dedication have made the entire process both seamless and rewarding."
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Mitzi Salgado

August 14, 2025

5  out of  5
rating by Mitzi Salgado
"I recently worked with Alejandra to set up a new car insurance policy, and the experience was exceptional from beginning to end. She was incredibly knowledgeable, professional, and took the time to walk me through all my coverage options in a way that was easy to understand."
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A1 Dentist Houston

August 14, 2025

5  out of  5
rating by A1 Dentist Houston
"What really stood out was Alejandra's commitment to finding the best coverage for me. She made the process smooth and stress-free from start to finish."
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Monquial Oxendine

August 14, 2025

4  out of  5
rating by Monquial Oxendine
"These people has been pretty good overall in my opinion. My coverage is solid, and whenever I’ve had questions, the staff has been friendly and willing to help. There were a few times I had to follow up for updates, but in the end, they came through and handled things as promised."
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Carolina Ruiz

August 5, 2025

5  out of  5
rating by Carolina Ruiz
"If you need a quote, Alejandra is your girl! After bombarding her with a million questions, she was super patient with me and very kind. She was also super informative, she broke down a lot of things for me which I really do appreciate. Thank you for all your help Ale!"