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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lovella Alcazar

Lovella Alcazar

March 14, 2025

5  out of  5
rating by Lovella Alcazar
"Carlos was very helpful and patient in answering all my queries. Keep up the amazing service you extend to your clients!"
We responded:
"Thank you for your wonderful feedback, Lovella! We're glad to hear that Carlos was able to assist you effectively. Your support inspires us to keep providing the best service possible!"
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Andy Nguyen

March 13, 2025

5  out of  5
rating by Andy Nguyen
"Vinh helped me transition my car insurance to State Farm seamlessly! He never made me feel pressured and answered any questions that I had. The entire process was very quick and easy - would definitely recommend to anyone."
We responded:
"Thank you for your wonderful review, Andy! We're thrilled to hear that Vinh provided you with such seamless service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
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Shane Bolding

March 13, 2025

5  out of  5
rating by Shane Bolding
"I would like to thank Mr. Torres for his assistance with my new policy. He was well knowledgeable and made the transition from my old insurance to my new and Improved insurance easy. Thank you."
We responded:
"Thank you for your kind words, Shane! We're thrilled to hear that Carlos provided you with knowledgeable assistance and made your transition seamless. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!"
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Andy Salinas

March 11, 2025

5  out of  5
rating by Andy Salinas
"If insurance were a sport, Josse would be the MVP, the coach, and the referee all in one. I came in clueless, thinking “deductible” was some kind of tax thing and “premium” meant something fancy like a steak. But Josse? He broke it down so well even my goldfish could understand it (and I don’t even have a goldfish). Not only did he find me the best coverage, but he also made the process so painless I actually enjoyed talking about insurance. Who does that?! Josse, that’s who."
We responded:
"Thank you for the incredible review, Andy! We're thrilled to hear you had such a positive experience with Josse. Our goal is to make insurance easy and enjoyable for our clients, and it's great to know we succeeded. We appreciate your feedback!"
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Amadeo Chirino

March 11, 2025

5  out of  5
rating by Amadeo Chirino
"Vinh Vuong was Awesome! He made the Auto Insurance process so simple, easy, and saved me money as well! Definitely professional and committed to help :)"
We responded:
"Thank you for your wonderful review, Amadeo! We're thrilled to hear that Vinh Vuong made the auto insurance process simple and helped you save money. Your satisfaction is our priority, and we appreciate your kind words!"
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Emma Isaiah

March 4, 2025

5  out of  5
rating by Emma Isaiah
"This review is for Kameron Z. at the Katy location. A HUGE SHOUT-OUT to him for the OUTSTANDING service he provided me with in saving me $1,600 for my auto and homeowner's insurance! I loved how patient, knowledgeable and quick he was in following through with me to get everything done the same day! I appreciated not having to wait another day or week for a quote, and to pay for the policies. Highly recommend Kam in helping you to meet your insurance needs! Mr. Bao Tran, please praise him for his STELLAR customer service! He is an excellent representation of your company!"
We responded:
"Thank you for your kind words, Emma! We're thrilled to hear about your positive experience with Kameron and how he was able to save you money on your insurance. We will definitely pass on your praise to him. Your recommendation means a lot to us!"
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Khrissy J

March 1, 2025

5  out of  5
rating by Khrissy J
"Carlos is the best! I lost my coverage due to discovering I had a brain tumor and Carlos kept in contact for over a year! As soon as I got cleared to drive Carlos was the first person I thought to call for my insurance needs and that definitely doesn’t happen often with insurance agents 😂 he is very personable and whatever he is making needs to be double! Thank you again Carlos 🥰"
We responded:
"Thank you for supporting us Khrissy. I’m so glad you got cleared. Carlos told the team that he wanted to cry yesterday because you were so sweet to him. "
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Isaiah Pestano-Holt

February 21, 2025

5  out of  5
rating by Isaiah Pestano-Holt
"Bao's Agency is great!! Mason helped me and he was amazing. He was very comprehensive and helped make my switch a very fast and easy experience. Would 100% reccomend."
We responded:
"Thank you for the wonderful review, Isaiah! We're thrilled to hear that Mason made your experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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Ally Savala

February 7, 2025

5  out of  5
rating by Ally Savala
"Saved me $200 and made it quick and simple"
We responded:
"I sure did! :) Thanks Ally!"
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Javier Valdez

January 28, 2025

5  out of  5
rating by Javier Valdez
"Great customer service would highly recommend!"
We responded:
"Thank you for your kind words, Javier! We're thrilled to hear you had a great experience with our customer service. Your recommendation means a lot to us!"
Profile photo of Skyler Springstun

Skyler Springstun

January 14, 2025

5  out of  5
rating by Skyler Springstun
"I am so glad I found Mr. Bao Tran! He cut my insurance rate in half and he’s just a pleasure to work with! Even sent me a thanksgiving card which I thought was so thoughtful. Would recommend him to all my friends and family"
We responded:
"Thank you for your wonderful review, Skyler! We're thrilled to hear that you had such a positive experience with us. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts! You'll get a card every year!"
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Harry Agyei

January 13, 2025

5  out of  5
rating by Harry Agyei
"Carlos was incredibly professional and managed everything efficiently and on time."
We responded:
"Thank you for your positive review, Harry! We're glad to hear that Carlos provided you with professional and efficient service. Your feedback is greatly appreciated!"
Profile photo of Annie Achim

Annie Achim

October 30, 2024

5  out of  5
rating by Annie Achim
"I have been a Statefarm customer since I was a teenager and have also received excellent service. Purchased a car yesterday and needed to make changes to my policy. Carlos and team were incredibly fast and even worked after hours to assist me. Couldn’t have asked for such a dependable car insurance."
We responded:
"Thank you for your wonderful review, Annie! We are thrilled to hear about your long-standing relationship with us and your positive experience with Carlos and the team. Your trust in our services means a lot to us, and we’re here to assist you anytime you need! Bao Tran State Farm 🙏"
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Carter Nunya

October 10, 2024

5  out of  5
rating by Carter Nunya
"Kameron Zandi has been an absolute lifesaver (pun) when it comes to helping me with health insurance. I was completely overwhelmed by all the options, the fine print, and the confusing terms, but Kameron broke everything down with such clarity and patience. He went above and beyond, taking the time to walk me through every step of the process. I wouldn’t have been able to navigate it without his expertise and genuine care. Kameron’s dedication to making sure I understood my options and found the best coverage for my needs is something I’ll never forget. He truly made a stressful situation so much easier for me."
We responded:
"Thank you for sharing your experience, Carter! We’re thrilled to hear that Kameron Zandi was able to assist you so effectively. His commitment to providing clear guidance and support is truly commendable. We appreciate your kind words and will continue striving to provide exceptional service. Bao Tran State Farm 🙏"
Profile photo of Wanda Boyce

Wanda Boyce

September 16, 2024

5  out of  5
rating by Wanda Boyce
"Filed a claim with State Farm on my vehicle that was hit by a tree doing hurricane Beryl. Spoke with Carlos who walked me through the process. From the collison service, rental car service to making sure the service was done to my satisfaction. I really appreciate the extra attention to service and letting me know I am a valued customer."
We responded:
"Thank you for your wonderful review, Wanda! We're glad to hear that Carlos provided you with such excellent support during your claim process. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything in the future, feel free to reach out! Bao Tran State Farm 🙏"
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Hayden0324

August 23, 2024

5  out of  5
rating by Hayden0324
"Carlos was fast and efficient and help me find a financially good plan for me."
We responded:
"We're glad to hear you had a positive experience with Carlos, Hayden0324! Your financial well-being is important to us, and we're pleased that we could help you find a suitable plan. Thank you for the high rating! Bao Tran State Farm 🙏"
Profile photo of meredith futch

meredith futch

August 15, 2024

5  out of  5
rating by meredith futch
"Kameron Zandi provided exceptional service with StateFarm. His personal approach made the insurance process feel effortless, and his helpful nature ensured all my questions were answered thoroughly. His genuine care for my needs truly stood out, making my experience with StateFarm not only smooth but also reassuring. Highly recommended!"
We responded:
"Thank you for your enthusiastic review, Meredith! It's fantastic to hear that Kameron's service exceeded your expectations and that you had a smooth experience with us. We're very grateful to have you as a client and appreciate the recommendation! Bao Tran State Farm 🙏"
Profile photo of Juan Elias

Juan Elias

August 15, 2024

5  out of  5
rating by Juan Elias
"Kameron was great, he was friendly and professional. Explained everything great and taught me a lot a I didn’t know about. Great experience thanks to Kameron!"
We responded:
"Thank you for sharing your positive experience, Juan! We are glad Kameron was able to provide informative and professional service. We always aim to deliver the best for our customers, and we're thrilled Kameron could exemplify this. Bao Tran State Farm 🙏"
Profile photo of Shervin Kalinia

Shervin Kalinia

August 15, 2024

5  out of  5
rating by Shervin Kalinia
"Kameron Zandi provided me excellent service and customer support throughout the entire enrollment process. I appreciate him for making it all work efficiently."
We responded:
"I'm glad to know that you found our services above expectations, Shervin! We're delighted that Kameron could help you throughout the process. We'll be sure to pass on your appreciation to him. Thank you for your kind words. Bao Tran State Farm 🙏"
Profile photo of Rudy Mahadev

Rudy Mahadev

August 15, 2024

5  out of  5
rating by Rudy Mahadev
"I had a great experience with Kameron Zandi at State Farm. He was extremely helpful and went the extra mile in getting me the best coverage he could provide. He answered my questions patiently and gave me more information when I needed it. Kameron is highly knowledgeable about his work, and provides great customer service. His work ethic, friendliness, and his ability to put the customer first made working with him a pleasure. Thank you again Kam!"
We responded:
"Thank you for the positive feedback, Anirudh! We are delighted to hear that Kameron Zandi at State Farm was able to provide you with the excellent experience we strive to provide all our customers. Your laudatory comments about his work ethic, expertise, and our customer service are greatly appreciated! We look forward to serving you again soon. Bao Tran State Farm 🙏"
Profile photo of Yolanda Pineda-Arias

Yolanda Pineda-Arias

August 15, 2024

5  out of  5
rating by Yolanda Pineda-Arias
"Needed new auto insurance for my vehicle and had a great experience with Kameron today. He spent over an hour with me on the phone, patiently going through the best options. Kameron was knowledgeable, helpful, and genuinely committed to finding the right coverage for me. Highly recommend him!!"
We responded:
"We're incredibly grateful for your kind words, Yolanda! We're glad to hear Kameron could assist you in finding the best insurance coverage for your vehicle. Your recommendation means a lot to our team. Thank you for choosing Bao Tran State Farm! Bao Tran State Farm 🙏"
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bLanK_Ninjastarj

August 15, 2024

5  out of  5
rating by bLanK_Ninjastarj
"Kameron was very quick to respond and meet all my needs. If you ever need any services Kameron is the way to go!"
We responded:
"Thank you for your kind words about Kameron, we're delighted to hear that he was able to meet all your needs. Your feedback means a lot to us. Thanks again! Bao Tran State Farm 🙏"
Profile photo of abdullah Ali

abdullah Ali

August 15, 2024

5  out of  5
rating by abdullah Ali
"Kameron helped me out a lot with getting auto and renters insurance and explaining it to me. There’s so much into it that most people don’t know and I got to learn a lot. Price was good and he was really nice. Going to get a life policy with him soon too"
We responded:
"Thank you for your kind words, Abdullah. We're thrilled to hear that Kameron could assist you with your insurance needs and educate you about the process. We aim to make insurance as clear and understandable as possible. Looking forward to assisting you with your life policy soon. Bao Tran State Farm 🙏"
Profile photo of ash

ash

August 15, 2024

5  out of  5
rating by ash
"Kameron provided excellent service, making it simple to get quotes for both car and life insurance. He was friendly, knowledgeable, and helped me find the right coverage. I highly recommend him!"
We responded:
"Thank you for your feedback, Ash! I'm glad Kameron could assist you efficiently and find you the right coverage. We're grateful for your recommendation! Bao Tran State Farm 🙏"
Profile photo of Donte Hardimon

Donte Hardimon

August 14, 2024

5  out of  5
rating by Donte Hardimon
"Phenomenal customer service! I truly mean this! Carlos ensured I got the best deal while maintaining company ethics, can’t ask for more than that. I see a raise and nothing but opportunities in his future!"
We responded:
"Thank you so much for your kind words, Donte! It's wonderful to hear that Carlos was able to provide you with such excellent service. This kind of feedback makes our day. We'll pass your compliments on to him. Bao Tran State Farm 🙏"